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Refund & Cancellation Policy

Our 100% refund guarantee, in plain language.

Last updated: 7 August 2026

100% refund guarantee

If you are not satisfied with your website, you can request a full refund of the amount you paid at any point before your website goes live. We do not ask for a reason.

How to request a refund

  • Email support@websyite.com or call +91 95004 72649.
  • Include your Payment ID (shown on your confirmation screen and in your Razorpay receipt) and the email address you used at checkout.
  • We acknowledge every refund request within 1 working day.

When the money reaches you

Approved refunds are processed back to your original payment method through Razorpay within 5–7 working days. How quickly it appears on your statement then depends on your bank or card issuer.

What is not refundable

  • A domain name already registered in your name cannot be refunded, because the registry fee is non-recoverable once purchased. The rest of your payment remains refundable.
  • Requests made after your website has gone live and been accepted by you.

Cancellation

You may cancel before your website goes live and receive a full refund as described above. There is no auto-renewing mandate on your card or bank account, so nothing is charged again automatically. When your period ends we contact you and you choose whether to continue.

Questions

Email support@websyite.com or call +91 95004 72649 and we will help.

WebSyite
No 5 Gandhi Road
Chennai, Tamil Nadu 600001
India

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